Refund Policy
Last updated: February 19, 2025.

Thank you for subscribing to RansahAI's services. We strive to ensure customer satisfaction and maintain transparent policies regarding refunds.

Free Trial

RansahAI offers a 30-day free trial for new users. During this trial period, you may cancel your subscription at any time without being charged.

Cancellation Policy

Subscribers may cancel their recurring subscription at any time. Upon cancellation, your account remains active until the end of the current billing cycle.

Refund Eligibility

Refunds will be issued under the following specific conditions:

1. Technical Issues

   • If you experience persistent technical issues that prevent effective use of the service, and these issues remain unresolved after multiple attempts by our support team, you may be eligible for a refund.
   • Proof of the technical issue may be required.

2. Billing Errors

   • If you are incorrectly charged (for example, duplicate charges or charges incurred after a valid cancellation), you are eligible for a refund.

Important:

• To qualify for a refund, you must submit your refund request within 30 days of your subscription start date.
• Refund requests that do not meet the above criteria—including requests due to change of mind, failure to cancel before the renewal date, or issues outside RansahAI’s control (e.g., hardware incompatibility, internet connectivity problems)—will not be eligible for a refund.

Process for Requesting a Refund

To request a refund, please contact our customer support team at [email protected]. Include:

• Your account information
• Subscription details
• A description of the issue along with any supporting documentation

We will review your request and notify you via email regarding the outcome. If approved, your refund will be processed back to your original method of payment.

Modifications to This Refund Policy

RansahAI reserves the right to update this Refund Policy at any time. All changes are effective immediately upon posting on our website. Continued use of our services constitutes your acceptance of any updated policy.

Contact Us

If you have any questions or need further clarification regarding this Refund Policy, please reach out to us at [email protected].